Whether you pay tax on Vimeo purchases depends on where you are. For Plus, PRO, and Business membership purchases, we collect U.S. sales tax in New York, Virginia, and Washington.
VAT (value-added tax) or GST (goods and services tax) will be applied to Plus, PRO, and Business purchases made in the following countries: Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, and the United Kingdom.
Tax refunds for non-profits
Non-profit organizations are eligible for tax refunds on their Vimeo purchases. If your tax-exempt organization was charged sales tax in New York or Virginia, contact us for a tax refund. We will ask you to provide some official documentation showing your organization's tax-exempt status.
If you are VAT exempt but live in a country where Vimeo collects VAT, you can enter a VAT ID while making new purchases or saving a credit card to your account.
Adding a VAT ID during purchase
Just head to our upgrade page and select the plan you'd like, then continue to the checkout page. On the checkout page, if you select a country where VAT is applicable and exemptions are allowed, you'll see a link below "Choose your payment method" that says Have VAT ID?
Click the "Have a VAT ID?" link and enter your VAT ID. Once your ID has been verified, VAT will be automatically removed from your purchase price.
Adding a VAT ID for your membership renewal
If you’ve already made a purchase without a VAT ID and you want an exemption to be applied to your Plus, PRO, or Business renewal, you’ll need to add a new payment method to your billing settings and delete your old billing methods:
1. Log in to Vimeo and visit the Payment methods tab of your Billing Settings.
2. Click the "X" to delete any saved credit cards that aren’t currently being used for renewal.
3. Click "+ Add a new card"
4. If you select a country where Vimeo collects VAT, a link will appear that says, "Have a VAT ID?”
5. Click “Have a VAT ID?,” then enter and validate your VAT ID.
6. Click "Add payment method"
7. Now select the new payment method in the dropdown menu in the membership section.
8. Click the "X" next to your previous card in the Payment Methods area if applicable. (It should be the only one with the "X" next to it if you followed each of the steps above.)
Requesting a VAT refund
If you are a VAT exempt business but forgot to provide your VAT ID during the purchase process, you can contact us for a VAT refund. Be sure to include your full VAT ID in the message.