Vimeo Business, Premium, and Enterprise members have exclusive access to a suite of video interaction tools, including email capture. You can set up the email capture screen to appear before, during, or after your embedded videos or in a showcase, then either download those email addresses or sync them to your email service provider (e.g., MailChimp).
If you're a Basic, Plus, or Pro member, you'll need to upgrade to Vimeo Business or higher to unlock email capture in the embedded player.
Setting up email capture
To enable email capture for one of your embedded videos, go to the Interaction tools tab in your video’s settings.
From there, you can choose to enable email capture before, during, or after your video. If you choose to display the email capture screen before or during your video, you have the option to allow or prevent viewers from skipping the email capture screen. You also have the option to add a custom message, up to 100 characters in length, that will display along with the email capture fields.
You can only set up one email capture screen per video. For example, if you’ve already chosen to display the email capture screen before your video, you’ll no longer see the options to display it during or after in your Embed settings.
In compliance with their policies, email capture is not supported on Facebook or Twitter.
Email capture in showcases
Email capture, as well as any other video interaction tools (such as end screens and cards) that you previously added will now be shown within your showcase. Once you’ve shared your showcase, your viewers will see your email capture prompts when viewing the showcase.
Interaction stats for email capture
From the stats panel for your video, you can check the number of times the email capture screen has been seen and the number of email addresses submitted for the past 30 days. Learn more about stats for video interaction tools here.
Downloading all captured emails as a CSV
On the Marketing tab of your Account Settings, you can download a CSV of all the emails captured through your embedded videos. The CSV contains the name (if provided), video ID, domain, and date captured associated with each email address.
To download the CSV, click the button below the “Download email addresses” heading. The first time you download the CSV, you will be prompted to accept the following terms:
- I will only use collected email addresses for marketing purposes.
- I will not share these email addresses with others.
- I will comply with CAN-SPAM, CASL, and any other applicable laws.
- I will provide an unsubscribe mechanism and comply promptly with opt-out requests.
Once you accept, the CSV will download to your device.
Download captured emails for an individual video
If you only want the email addresses from one particular video, you can download that CSV by navigating to your video manager. Select the desired video then navigate to Analytics > Interaction and click Download email addresses.
Syncing captured emails with an email service provider
You can automatically sync captured emails with your email service provider (ESP) by connecting it to your Vimeo account. Please note that in order for emails to be synced, users need to input both their first and last names in the email capture fields.