If you encounter this error, double check the following:
- The latest version of your browser is installed
- The latest version of Adobe Flash is installed*
*Flash is only required in situations where the HTML5 player is not supported.
If you continue to see this error, let us know. Please provide as much information as possible, including the specific video(s) you’re attempting to view, a detailed description of the problem you’re experiencing, and your browser and operating system specs.