To connect your PayPal account to your VOD page, first be sure your account is verified — if it’s not, you will not be able to connect it to your Vimeo account. You will also need to make sure that you entered your first and last name exactly as they appear on your PayPal account.
Things should run smoothly, but sometimes you might miss a payment for one of these reasons:
- No conectaste tu cuenta de Vimeo a tu cuenta de PayPal
- Hubo error cuando intentamos depositarte el pago en tu cuenta de PayPal
To resolve #1, head to your Payments settings page and click Connect your PayPal account. Once you've connected your account, you're good to go.
To resolve #2, check your PayPal account to make sure that it's set up to receive payments. If it already is, head to your Payments settings and click Edit your PayPal connection, and make sure the name and email address match the exact info on your PayPal account.
Keep in mind: Any missed payments get added to the next month's payment. We make payments 30 days after the end of a particular month.