If you're having trouble uploading videos to Vimeo, following these steps may resolve your issue.
Failed Uploads
Most issues can be resolved by a simple do-over. If your video doesn't upload completely, try again. If it fails on the second time, try some of the following steps:
- Use a different web browser, such as Chrome or Firefox
- Disable any browser extensions or ad-blocking software
- お使いのブラウザーを最新のバージョンにアップデートする
- End or pause any activities on your network that might be consuming bandwidth (Netflix, online games, other uploads or downloads, etc.)
いずれの操作でも投稿ができない場合は、試行した方法の詳細を記載して、Vimeo までご連絡ください。
アップロードが遅い場合
基本的に、Vimeo側では動画のアップロードにかかる時間を コントロールすることはできません。Vimeoメンバーのアップロード速度を制限していないため、 お使いのインターネットサービスプロバイダ（ISP）と同じ帯域幅をご利用いただけます。予想よりアップロード速度が遅い場合、以下の要因が考えられます：
- あなたのネット接続プランのアップロード速度が低い
- インターネットサービスプロバイダ（ISP）の使用がピーク時である
- あなたのローカルネットワークの回線が混んでいる
- ネットワーク、ファイアウォール、ルータの設定が不適切
To make sure you're getting the most out of your connection, there are a couple things you can try:
- Restart your modem and router
- Plug your computer directly into your modem using an ethernet connection and disable WiFi
- End or pause any activities on your network that might be consuming or regulating bandwidth
If you're still not getting the service you expect, try using this speed test to get a sense of your current bandwidth.
Upload speeds are usually measured in thousands or millions of bits per second - Kbps or Mbps. It's important to note that bits (lower case "b") are not the same thing as bytes (upper case "B"). In other words, a 500 megabyte (MB) file will take more than 5 seconds to upload on a 100 Mbps connection.
If you want to do the math, you type equations directly into Google. For example:
Let's say your speed test result is 100 Mbps (100 megabits per second) and you're trying to upload a 500 MB (megabyte) file.
First, use Google to convert your megabits into megabytes. Search query: "100 Mbps to MB/s"
Next, divide your file size (500 MB) by the result of your query (12.5 megabytes per second).
The result of this equation (500 / 12.5 = 40) tell you how many seconds your upload should take if the bandwidth is consistent.
In other words, a 500MB file should take about 40 seconds on a 100 Mbps internet connection.
Contact us if you've done the math and think that your uploads to Vimeo are still slower than they should be. Be sure to share a link to the results of your speed test!