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How long can I make my video? |
You can create videos up to 120 minutes in length using Create on Web and up to 10 minutes on mobile. When setting up the video, the duration can be modified to fit a custom length by clicking "Duration: Auto" and then "Custom". |
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I don’t see a template for my kind of business, what do I do? |
Although our collection of templates is always growing, there may not be a template specifically for your business. But no worries — all of our templates are customizable and depend highly on the footage and music you select. We recommend choosing a template from an industry close to yours (i.e., if you’re a cleaning company, select one of the “Services” templates) and customize from there. You’ll have the chance to edit out any footage or stock images that don’t fit your business. |
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Can I change or edit my video once the AI has created my video? |
Yes! Think of the AI video as the first draft of your video—the 1.0. Sometimes that will be all you need, but other times, you’ll want to make some tweaks. You can change anything, including uploading additional clips or images, removing clips or images, changing copy, and reordering the footage and images. |
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Can I add subtitles to videos I make on Create? |
You can add caption or subtitle files once your video has been added to your Vimeo account, just like you would with a regular Vimeo video. To add captions, follow the instructions here. |
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I got an error saying "There was an unexpected error, and this video failed to render. Please try again." What do I do? |
First, please try saving your video once more. If this does not work, please contact Support for further assistance. You can also recreate your video from scratch - duplicating the video may not solve the issue. |
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Why is Vimeo taking jobs away from video professionals? |
The tool is not intended to redirect businesses from hiring video professionals. Rather, we want to make the process of video creation less daunting to people who have never made videos themselves, because we believe that everyone should be able to make videos if they want to make an impact. As we grow our platform, the Vimeo community will continue to grow as well, and we see it encompassing video professionals, entrepreneurs, and marketers, all working in collaboration. |
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Can I make a video on Create and then embed the video on my website to promote my business, even though it uses stock footage? |
All stock videos and images available in Create can be used for any videos you make using the tool and distributed through Vimeo (this includes embeds, and videos shared on social through our Publish to Social function). |
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Should I use a template or create my own video? |
It’s up to you! Each has its advantages. Our customizable templates allow you to piece together a video relatively quickly while still letting you insert your own elements (footage, images, copy, and more). Creating your own lets you execute a specific vision and is a great option if you know exactly what you’d like to do. |
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I keep getting an error message when I'm trying to customize templates. Why is this happening? |
It's possible that a browser extension (such as AdBlock) is interfering with the template customization process. Try disabling the extension, or using the template in incognito mode or in another browser that does not have the extension enabled. If you're still seeing this issue, please reach out to us and we'll help you troubleshoot. |
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I received a music copyright notice when sharing to YouTube. What do I do? |
Soundtracks in the Create music library are licensed for commercial use. Videos can be posted to Social Media (Facebook, YouTube, etc.) without a problem as long as they are shared directly from Vimeo using our Publish to Social feature - this way we can ensure that the license is recognized (we have an automatic mechanism of whitelisting the tracks once the Create videos are posted to Social Media directly from Vimeo). |
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Default fonts and limitations in Create: |
The default font is Gothic. The limit in text editors is 90 characters max. It's not possible to create a line break within the text editor. With a Standard, Advanced, Business, Premium, or Enterprise account, you may upload a custom font. |
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How can I replace a Create video? |
In order to change an existing video, you have the option to edit and re-save it from within the Create editor. Essentially, you make as many edits as necessary in order to replace a video while keeping the same URL. |
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Why is the editor splitting up my footage clips? |
Create uses AI (Artificial intelligence) that analyses the footage you upload (video clips and photos) and makes a decision of how to use it in the video (use it or not, where to place it, use it as full or trim/cut it, etc.) based on specific parameters. This process is performed automatically by Create's AI to allow for quick and easy video creation. Note, the editing "decisions" may vary. Just like a human video producer/editor - The AI includes what it believes to be the most dynamic and exciting footage in the final video.
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How do I generate captions for my Create video? |
Vimeo offers automatic closed captioning to all paid members for videos uploaded after May 25, 2022. Your Create video will be automatically transcribed by our system during the transcoding process. In some cases, captions may take up to an hour to generate. |