This article describes some of the most common emails you will receive from Google, including what they mean and what you should do after receiving them, throughout your Android and/or Android TV app's lifespan.
These emails will be sent to the email address associated with the Google developer account owner.
If your email subject line is not listed below and you have questions, forward the email to our Enterprise Support team. We will review and advise on any next steps.
| Email Subject Line | Is It Important? | What Does It Mean? | What Should I Do? |
| Notification from Google Play about [Your App Name] | Yes | This email indicates a rejection from Google for your Android and/or Android TV app. While our team is checking within your developer account each day for any alerts, you will always receive this email as developer account owner. | Ensure your Vimeo team is made aware of the rejection by forwarding this email to them. |
| Action Required: Your app [Your App Name] is not compliant with Google Play Policies | Yes | This email indicates a rejection from Google citing something wrong likely with your content or branding materials. There may be an explicit or vague policy/guideline referenced by Google in their initial email. While our team is checking within your developer account each day for any alerts, you will always receive this email as developer account owner. | Ensure your Vimeo team is made aware of the rejection by forwarding this email to them. |
| Your app includes non-compliant SDK version | No | At times, Google will note that your app may be out of compliance with a specific SDK requirement. Typically, these requirements have lengthy deadlines for an application to comply by. Vimeo is aware of these needed development updates and will ensure your application is updated appropriately ahead of the provided Google due-date. | If you are ever unsure, feel free to forward this email to your Vimeo team Otherwise, you do not need to take action. |
| Google Play Developer Program Policy Update | No | Vimeo is aware of the necessary policy updates and will ensure that your application is updated and in compliance ahead of the provided Google due-date. | You do not need to take action. |
| [Action Required] - [Your App Name]: Update your app to [Google Policy Requirement Version] or newer by [Date] | No | Vimeo is aware of the necessary policy updates and will ensure that your application is updated and in compliance ahead of the provided Google due-date. | You do not need to take action. |
| Action requested: Declare your Ad ID permission | No | Vimeo is aware of the necessary permission declaration and will ensure that your application is updated and in compliance ahead of the provided Google due-date. | You do not need to take action. |