This article discusses the common reasons for publishing failures when sharing videos to social media and provides troubleshooting steps to resolve the issues. If your videos aren’t posting when using publish to social, there are some steps to try.
What is causing the post to fail?
These are the most common reasons publishing to social will fail, along with what to check for:
- App is not synced to Vimeo: Disconnect the app, then reconnect it from your Integrations center.
- Trying to post on a personal Facebook profile: If using Facebook, ensure your destination is not a personal profile. Publish to social will only work when posting to Facebook Pages, not profiles.
- Not under the correct role: If you’re using LinkedIn, check your role on the LinkedIn account; only ‘super-admins’ roles can post to a company LinkedIn page.
- Permissions denied to publish to social: For Enterprise accounts with Workspaces, Publish to social can be limited by Organization Owners and Admins. Read more at How to edit my Organization’s settings
- Check for other restrictions and requirements for publishing to social.
Still having issues?
Contact our support team and be sure to include the following information:
- Link to the video that isn’t posting
- Link to the social media page you’re trying to post to