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Access viewer-level analytics in showcases

This feature requires an Advanced, or Premium plan, or Enterprise account.

Vimeo paid users can avail of different analytics for their videos. Please check here to learn more.  With an Enterprise membership, user-level analytics are available for you via a CSV download in your Showcase.

This is a useful feature for when you're broadcasting internal meetings and want to gain an understanding of team-wide participation. If you don't have an Enterprise account but would be interested in discussing the upgrade in order to gain access to this feature, please reach out to us here. 

How to access your Showcase analytics

You can access it by navigating to your Showcase, then selecting Info & Privacy, and scrolling down to Analytics.

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Open the Select date range menu, to choose the date range for which you'd like to pull the data.

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Once you select the date range, click Apply. You can then click Download analytics to download a CSV of the data collected within that time range.

Here are the columns with data that surface in this report and their definitions:

  • Play ending point: Play ending point is recorded in seconds, noting when the user stopped watching.

  • Video duration: Total video duration in seconds.

  • Number of plays: A play is recorded whenever someone clicks the play button on the video player. Multiple views will be counted if the browser page is refreshed in between views.

  • Play starting point: Play starting point is also seconds, so most of these users start at 0 seconds but you can also see if a user started at the 30-second mark on the video.

  • User: The team member's email address.

  • Time last viewed: Date and time the team member last viewed the video.

  • Loads: Recorded when the viewer navigates to the video page so the player has loaded and the viewer hasn’t pressed play yet.

  • Finishes: The number of times the user played the video to the end. The video must play the very last frame and stop (or repeat) in order for a finish to be counted.

  • Video: The video title is associated with the report.

  • Database Key: An internal identity that represents User ID|Video ID.

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