This feature requires a paid plan.
AI credits are used to pay for AI-powered translations on Vimeo, as well as for live auto-captions and their translations during live events. This article provides a detailed reference for credit costs, credit consumption rates, expiration policies, and billing terms.
In this article:
- Cost of AI credits
- Cost of AI services
- Expiration policies for AI credits
- Purchasing additional AI credits
- Billing terms
Cost of AI Credits
Credit prices are visible on our plan comparison page, in the Vimeo AI section, by hovering over the Info icon ⓘ next to Buy AI credits. Additionally, the price is displayed during the translation process under the number of credits needed to complete your translation.
Cost of AI services
The costs to use credits are:
| AI Service | Cost |
| Subtitle translation only | 10 credits per minute of video per language |
| Audio and Subtitles translation | 20 credits per minute of video per language |
| Live auto-captions | 10 credits per minute |
| Live caption translations | 20 credits per minute per language |
Translation costs are calculated by multiplying the number of credits required per minute by the video's total duration and the number of selected languages. For example, a 2-minute video translated into three languages:
- Subtitles: 10 credits x 2 minutes x 3 languages = 60 credits.
- Audio and Subtitles: 20 credits x 2 minutes x 3 languages = 120 credits.
For live events, live auto-captions are charged per minute streamed. For example, a 60-minute live event with auto-captions enabled consumes 60 x 10 = 600 credits. If you also enable live caption translations into 2 additional languages, that adds 60 x 20 x 2 = 2,400 credits.
For Self-Serve accounts, overage rates may apply to AI credits consumed in live events. Live captions are charged based on the total duration of your event, with final credit usage calculated once the session is complete. Those credits will be charged to the default payment method on the account based on the number of minutes the live event lasted. You can disable the live captions feature for your account in your AI settings panel. Find more information about live captions here.
To lower costs, consider translating your video into fewer languages or using a shorter version. Please note that the entire video must be translated; partial translations are not allowed.
Expiration policies for AI credits
Expiration terms for AI credits depend on your plan type:
| Plan type | Policy |
| Paid Plans (Non-Enterprise) | AI credits expire 30 days from the grant date and do not renew. |
| Vimeo Enterprise |
The number of AI credits renews annually; however, unused credits do not roll over. Enterprise customers who joined prior to July 31, 2024, received AI minutes rather than. Please speak with your account manager for more information on AI credits. |
Purchasing additional AI credits
You can buy extra AI credits to translate more videos. The purchasing process varies based on your plan type:
| Plan type | Policy |
| Paid Plans (Non-Enterprise) |
It is not possible to pre-purchase AI credits or credit bundles. You can purchase the exact amount of AI credits needed to translate a specific video during the translation process. |
| Vimeo Enterprise | Please reach out to your account manager to purchase additional credits. |
Billing terms
- Refunds and Transfers: AI credits are non-refundable and non-transferable between Vimeo accounts. They cannot be exchanged for cash or applied toward a Vimeo subscription.
- Billing Frequency: You are charged daily for all AI credits purchased that day using your default payment method.
- Receipts: Your AI credit purchase history and receipts are available in the Purchases tab of your account settings.