Vimeo values your privacy and security and would never ask you for your account password or other sensitive information. If you receive an email or a phone call from someone claiming to be from Vimeo and asking for your password or sensitive information, it is not a legitimate request.
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Tips to protect your Vimeo account
Here are some tips to protect your Vimeo account:
- Never share your password with anyone, not even someone you trust.
- Use a strong password that is unique to your Vimeo account.
- Enable two-factor authentication (2FA) for your Vimeo account.
- Be careful about what links you click on in emails or on social media.
- Keep your software updated, including your web browser and antivirus software.
If you believe your Vimeo account has been compromised, immediately change your password and contact Vimeo customer support.
Best practices for protecting your data
Use a password manager to generate and store strong, unique passwords for your online accounts.
- Be careful about what information you share online, especially on social media.
- Only download files from trusted sources.
- Keep your computer's operating system and software up to date.
- Use a firewall and antivirus software.
- Be aware of phishing scams and phishing emails.
By following these tips, you can help to keep your data safe and your Vimeo account secure. If you have any questions about protecting your Vimeo account, please contact Vimeo customer support. While contacting support, send the email_header and/or screenshot of the email received for our reference.