Vimeo values your privacy and security and would never ask you for your account password or other sensitive information. If you receive an email or a phone call from someone claiming to be from Vimeo and asking for your password or sensitive information, it is not a legitimate request.
In this article
- Tips to protect your Vimeo account
- Best practices for protecting your data and your Vimeo account
- How to detect a phishing email
Tips to protect your Vimeo account
Here are some tips to protect your Vimeo account:
- Never share your password with anyone, not even someone you trust.
- Use a strong password that is unique to your Vimeo account.
- Enable two-factor authentication (2FA) for your Vimeo account.
- Be careful about what links you click on in emails or on social media.
- Keep your software updated, including your web browser and antivirus software.
If you believe your Vimeo account has been compromised, immediately change your password and contact Vimeo customer support.
Best practices for protecting your data and your Vimeo account
Use a password manager to generate and store strong, unique passwords for your online accounts.
- Be careful about what information you share online, especially on social media.
- Only download files from trusted sources.
- Keep your computer's operating system and software up to date.
- Use a firewall and antivirus software.
- Be aware of phishing scams and phishing emails.
How to detect a phishing email
Here are some tips to detect a phishing email:
- Check the sender's email address. Phishing emails often come from addresses that look like they are from a legitimate company, but they may have a slightly different domain name or spelling. For example, an email that appears to be from "Vimeo" might be from "vimeo.com@gmail.com."
- Look for grammatical errors or typos. Phishing emails are often poorly written and may contain grammatical errors or typos.
- Be suspicious of emails that ask for personal information. Legitimate companies will never ask you for your password, credit card number, or other personal information in an email.
- Hover over links before clicking on them. Phishing emails often contain links that lead to malicious websites. When you hover over a link, the actual URL will appear. If the URL doesn't match the website you are expecting, don't click on it.
- If you are unsure about the legitimacy of an email, don't click on it. If you receive an email that you are not sure about, don't click on any links or open any attachments. Instead, contact the company directly to verify the authenticity of the email.
By following these tips, you can help to keep your data safe and your Vimeo account secure. If you have any questions about protecting your Vimeo account, please contact Vimeo customer support. While contacting support, send the email_header and/or screenshot of the email received for our reference.