The ability to enable this feature is for Account Owners/Admins on select Vimeo Enterprise plans. Please contact your account manager to get access to the feature. The ability to use Ask AI is available to all viewers on AI-eligible videos when the feature is enabled.
Viewers can ask questions and find answers on AI-eligible videos using Ask Vimeo AI.
Viewers can determine which videos support questions and answers if the video has the Vimeo AI button .
In this article:
- How can I enable Ask AI on videos I upload?
- How to use Ask AI on Vimeo.com
- Use Ask AI about an embedded video
- What if a question cannot be answered in a video?
- What if a video does not have the AI sparkles button?
How can I enable Ask AI on videos I upload?
Account Owners/Admins on select Vimeo Enterprise plans can enable Ask AI on the team-settings page. Learn more at ‘How can I enable or disable Vimeo AI settings for my team account?’.
Ask AI can be enabled on AI-eligible videos under 45 minutes long.
All viewers, regardless of plan type, can use Ask AI on videos once this feature is enabled.
How do I use Ask AI on a video on Vimeo.com?
All viewers can use Ask AI on videos where the feature is enabled. Viewers who are logged in to Vimeo.com can type in custom questions, while viewers who are not logged in can only select pre-generated questions.
To use Ask AI on a video on Vimeo:
- Select the Vimeo AI button under the video player and title of eligible videos to open the Vimeo AI module.
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In the questions and answers box, select from a pre-generated question. You may have to wait a few moments for Ask AI to activate.
- If you want to see questions in a supported language other than English, select the dropdown menu for the questions and select which language you'd like them to appear in.
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Vimeo AI will generate the answer to your question if available. Select the play button under the generated answer to jump to the point in the video where the answer is given.
- If logged into Vimeo, you can also type a custom question in the text box. Select Enter on your keyboard to submit the question.
How do I use Ask AI on an embedded video?
If a video uploaded to Vimeo is embedded on another site and the video has Ask AI enabled, viewers can ask questions about the video.
To ask a question in an embedded video.
- Hover over the video player and select the Ask Vimeo AI sparkles button
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- Select a question from the expanded panel.
- After the answer to your question is generated, select the play button under the answer to play the moment in the video that discusses the answer.
What if a question cannot be answered in a video?
If an answer cannot be found in the video, the AI will respond with one of the following messages:
- Unfortunately, I can’t answer your question because your video transcript doesn’t have enough information.
- I don’t understand your question. Can you provide more details?
- Unfortunately, I can’t help you with this type of action yet. Feel free to ask me a different question.
- Unfortunately, I can’t answer this type of question yet.
What if a video does not have the AI sparkles button?
If a video does not have the Vimeo AI sparkles button under the player or in the player's top-right corner, it is impossible to use Vimeo AI to ask the video a question. The video owner may have disabled AI for viewers.