Not sure what plan type you have? Check Membership in the upper-left corner of your Account Settings.
By default, Vimeo subscriptions automatically renew each cycle (yearly or monthly) to ensure uninterrupted service.
In this article:
- When does my subscription renew?
- Why did my subscription not auto-renew when I enabled auto-renew?
- How do I change my membership type?
When does my subscription renew?
By default, your membership renews automatically on the renewal date listed on your billing settings page unless you cancel automatic renewals before your renewal date.
Learn how to disable auto-renewal at ‘How do I disable auto-renewal for my Vimeo subscription plan?’.
If you would rather cancel your subscription, learn how at ‘Cancel my subscription’.
Why did my subscription not auto-renew when I enabled auto-renew?
If you have enabled the automatic renewal of your subscription, the payment method provided must be up to date to charge successfully. For example, we will not be able to charge an expired payment method. As a first step, please ensure your payment method details are correct.
If you’re having issues with the transaction, it’s always best to contact your bank or card issuer for more information.
If you are updating your payment method, our system will charge you immediately for a renewal.
How do I change my membership type?
After you've purchased a subscription and used Vimeo for a while, you may wish to upgrade your membership plan to access additional features and helpful tools.
Learn more about Vimeo plans at ‘Compare Vimeo plans’