By default, your membership renews automatically on the renewal date listed on your billing settings page unless you disable automatic renewals on your Billing Settings page.
⚠️Note: These instructions are for self-service plans. If you are on an Enterprise account, please review our Enterprise terms and contact your account manager with any payment-related questions.
To disable auto-renewal for a subscription:
- Navigate to your billing settings page in the account settings of your Vimeo account
- Select Membership Plan to view the details of your current plan.
- Select the Billing tab
- Under the Renewal tab, select Cancel Subscription.
Auto-renew is now disabled for your account. You may face service interruptions if your account lapses to a free account at the Subscription end date. Learn more at ‘What happens when I lapse to the free plan?’
To enable a previously disabled auto-renewal:
- Navigate to your billing settings page in the account settings of your Vimeo account.
- Select Membership Plan to view the details of your current plan.
- Select the Billing tab.
- Under the Renewal tab, select Renew now.
- Auto-renew is now enabled for your account. Your selected payment method will be charged when your current subscription ends based on the subscription end date.
To learn how to cancel your Vimeo subscription, visit ‘Cancel My Subscription’
💡Tip: If you receive an error that says you are unable to manage the billing settings page, please reach out to the owner of your account if you are a team member for further assistance. If you are an account owner, please contact us for further support.