What is a Privacy Policy?
When users interact with your apps or your site, certain information about them is recorded. For example: when they register for a free trial or subscription, they provide an email address and payment information. When they view your content, information about their activity and device is recorded in order to deliver the best experience and to generate analytics. Users might also reach out for customer support, and in doing so provide their name and email address. Some of this information is considered ‘personal information.’
As the operator of your streaming service, you must provide your users with a transparent notice of how you handle their personal information, commonly known as a “privacy policy.” Don’t worry: creating a privacy policy is easier than it might sound. Privacy policies do not need to be long, difficult-to-understand legal documents; they should be clear, in plain language, and easy for consumers to understand. Your privacy policy should align with your tone and your brand.
Creating Your Privacy Policy
Creating your own privacy policy is quite simple, and we’re helping you get started by providing you with a template that already includes the most common points of collection and uses of data for OTT streaming services.
You'll find the template right in your OTT site.
- Log into your Vimeo OTT site.
- Navigate to Manage, then Site.
- Select the Agreements tab on the left-hand sidebar.
- Customize the text from there.
How to Use the Template
The template is a starting point: it should be adjusted to reflect your organization’s use of subscribers’ personal information both within and outside of your streaming service. Please note that Vimeo makes no representations about the sufficiency or legality of the templated privacy policy, and you should always consult an independent attorney if you require additional guidance.
You should change the default languages depending on your uses of data, additional collection points, and the laws to which your organization may be subject.
FAQ
Can’t Vimeo provide a privacy policy for me?
You are the operator of your streaming service and have a direct relationship with your users. Vimeo merely provides the technology — the Vimeo OTT platform — to allow you to provide your service. In these kinds of situations, it is more common for the service operator, rather than the technology vendor, to provide a privacy policy.
Can you help me create a privacy policy?
We can’t provide you with legal advice. We suggest that you start with the template and then consult a lawyer if there are questions that you still have.