Skip to main content

FAQ: Migrating content to my Vimeo Enterprise account

This article applies to customers onboarding to Vimeo Enterprise.

If you are new to Vimeo and need to migrate your content from a previous platform to your Vimeo Enterprise account, our team can help you with that. This article answers the most common questions from new Enterprise customers about moving content to Vimeo.

In this article:

I have existing content that I would like to add to my new Vimeo Enterprise account. Will I need to upload each individually?

Not necessarily. The Vimeo Implementation team can help you migrate your content from either a previous provider or another Vimeo account (using publicly accessible URLs) to your new Vimeo Enterprise account. We will work with you to coordinate the ingestion of your content depending on how your existing library is stored.

I already use a Vimeo account. How can I migrate my videos into my new Enterprise account or merge my accounts?

We can either perform a clip transfer or proceed with a full account consolidation.

  • If you'd like to transfer a small subset of clips, we will move the videos from the original account to the new account. All videos will be located in the new account and will no longer appear in the original account. Take note that analytics will not be migrated over. To proceed, provide your implementation team with:
    • The email address of the source account that you'd like to migrate videos from
    • The URLs of the videos that you'd like to move over.
  • If you need to merge your whole Vimeo account (with all its videos and folders) with your new Enterprise account, see our account consolidation process for existing Vimeo accounts.
  • If you are migrating to a Vimeo Enterprise organization account with multiple workspaces added, discuss your content organization needs with your account manager.

What if I'm moving onto Vimeo from a previous video provider?

If you currently have content hosted by a third party, we can migrate this content as long as you have a publicly accessible URL where the files are hosted.

To run this process, your implementation team will need a CSV containing a list of videos, including columns for:

  • (Required) Source URL - A publicly accessible or signed URL where the file is hosted
  • (Optional) Title
  • (Optional) Description
  • (Optional) Tags - A list of up to 20 tags separated by pipe characters ("|"). Individual tags may not exceed 32 characters. Tags are a good way of retaining your previous provider's video ID.
  • (Optional) Thumbnail URL - A publicly accessible link to directly download an image that can be used as a thumbnail for the video
  • (Optional) Folder ID - If you would like to move this video into a specific folder instead of just to the root folder, you can add the folder ID in this column. You can grab the folder ID from the URL of the folder page in the video manager
  • (Optional) Text Track URL - A publicly accessible link to directly download an English subtitle text track provided in a valid WebVTT format
  • (Optional) Privacy - The privacy setting you would like to apply for the video being uploaded. Use one of the following:
    • anybody - Anyone can access the video (aka “public”)
    • disable - The video is embeddable, but it's hidden on Vimeo and can't be viewed on vimeo.com (aka “embed only”)
    • nobody - Only the account owner and team members on your account can access the video (aka “private”)
    • password - Only those with the password can access the video (aka “password”)
    • unlisted - Only those with the private link can access the video (aka “unlisted”)

⚠️Note: Some video providers only allow the video download links to be available for a limited time. Be sure to coordinate the timing with your Implementation Manager or ask your provider to extend the duration of the download link so the links are valid at the time we run your migration.

Once you've put together your CSV, please send this over to your Implementation Manager, and we can kick off your migration with the timelines they communicate to you. We normally process 5,000 videos per day using this process.

Related articles