If you have enabled the automatic renewal of your subscription, the payment method provided must be up to date to charge successfully.
In the case that your payment is failing, update your payment method.
As soon as the payment method is updated successfully, the system will automatically reattempt the charge. There is no need to click Renew now.
Note: If you update the payment method and click Renew now, you will get charged twice to buy an additional year’s subscription.
If you have further billing queries, please contact us.